Artificial Intelligence: Navigating the New Treasure Map
Dr. Roberto Battiti, University of Trento, explains AI for the best of us, and the rest of us; what it's doing now, and what it may do for savvy hoteliers in the near future.
"Paula pierces into the relevant part of a story, into the core of what must be told, speaking to readers on their own terms, meeting them where they are. I consider myself very fortunate to have collaborated with her,"
Estella Hale, Chief Product Evangelist, Hotel IQ
Client Spotlight: April Weatherly, Director of Telephony Optimization & Analytics, Red Lion Hotels Corporation (RLHC)
Batten Down the Hatches: SHR Sets a New Course for the Future of Hotel Tech with Force10™
Rod Jimenez, CEO and Co-Founder of SHR, explains the vision, logic, and timing of Force10, and what this means for the clients SHR serves, and the market at large.
Client Spotlight: Amanda Saye, Vice President of Franchise Operations, GreenTree Hospitality Group
What Kind of Tech Will Save Your Hotel in 2019?
Max Starkov, Founder & Director for HEBS Digital, covers customer engagement, acquisition, and retention and its underlying technology solutions; CRS, PMS, and RMS, and more.
GDS Series: 3 Keys to Starting Your Hotel Off Strong
This week, I sat down with Sally Ramos, Vice President of Implementation and Consortia Services at SHR, for a view from the beginning of the GDS journey; implementations. Whether you are switching to a new CRS or just trying to improve your current experience, here are three areas you can tackle today to start moving GDS in your favor.
Client Spotlight: Becky Rogers, Vice President of Operations, IDM Hospitality Management
Client Spotlight: Craig Shipley, Director of Revenue, Marketing & Sales Strategy, The Durham Hotel
